The rolling out of Universal Credit has been an absolute catastrophe and; very poorly controlled, overambitious and poor value for money.
The assault sheet is appalling because there were no acceptable measures of development, computer systems lack the capacity to recognise potentially dishonest claims and, a £34 million venture in IT organisation had to be written off.
The Department for Work and Pensions lacked the obligatory IT skills and, the required senior guidance. With the scheme way off course, Work and Pensions Secretary Iain Duncan Smith is culpable of deceiving MPs and the public.
He informed the House of Commons on the 5th March that Universal Credit “Is proceeding exactly according to plan.” Now we find out from the NAO that, prior to making his declaration in March, the Department started a 13 week reset of the whole programme.
That’s just the tip of the iceberg, four months earlier, in December 2012, the Department decreased caseloads predicted for the following April by 80 per cent. Five months earlier, the Department had greatly put an end to expanding organisation for the national roll out.